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Steps to Reporting or Filing a Claim on Your Car Insurance
Q: What should I do if I just had an auto accident?
A: Make sure you and your passengers are OK. Dial 911 on your cell phone or get someone else at the scene to call if you or a passenger are experiencing a medical emergency. Once you are sure you are not hurt, warn oncoming traffic by activating your hazard lights or by carefully exiting your car and setting flares if you have them.
Notify the police if the other parties are not cooperative. Oregon law requires that each party remain at the scene until information has been exchanged.
Exchange information with the other driver. Be sure to write down:
DO NOT ADMIT FAULT for the accident. Stay calm and do not argue with the other driver, even if you believe the other driver is completely at fault.
CONTACT YOUR INSURANCE COMPANY
Report the accident. Most companies can take your claim information 24 hours a day. While reporting your claim, be sure to write down:
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